FAQ

Orders are prepared within 1–2 business days, then delivered within 2–8 business days depending on your location.

Shipping is free worldwide on every order, with no minimum.

Priority processing ($5.99, optional): your order moves to the front of our processing queue. Delivery times after shipping stay the same (2–8 business days).

Yes, we ship to more than 200 countries.

You receive a tracking number by email as soon as your order ships. You can follow it anytime on our Track your order page.

Yes, as long as it has not shipped yet. Email us as soon as possible at contact@y2k-crew.com with your order number.

Our items fit true to size. Check the Size guide for exact measurements. For a baggier Y2K look, size up.

You can exchange it within 14 days of delivery. Return shipping is paid by you, and we ship your new size for free once we receive the original item.

You can return items within 14 days of delivery. Items must be unworn, unwashed and in their original packaging. Return shipping costs are paid by the customer.

Email contact@y2k-crew.com with your order number and the reason for your return. We will reply with the return address and instructions.

Refunds are sent to your original payment method within 7–14 business days after we receive and check your return.

Email us within 14 days of delivery with photos. We cover the return shipping and send you a replacement or a full refund.

Visa, Mastercard, American Express, Apple Pay, Shop Pay and PayPal. All payments are encrypted and secure.

Yes! Buy 2 items and get 10% off, buy 3 or more and get 15% off. The discount is applied automatically in your cart. Discounts cannot be combined with other codes.

Email us at contact@y2k-crew.com or use our contact form. Our team answers Monday to Saturday.